Shipping policy

Shipping 

All packages are shipped out within 72 hours of receiving the payment.

 

Lead Times

Shipping Within Latvia: up to 3 working days */**

Shipping to Lithuania: up to 3 working days

Shipping to Estonia: up to 3 working days

Shipping Within EU: Please see table below

*- Largest Latvian Cities: Aizkraukle, Alūksne, Balvi, Bauska, Cēsis, Daugavpils, Dobele, Gulbene, Jelgava, Jēkabpils, Jūrmala, Krāslava, Kuldīga, Liepāja, Limbaži, Ludza, Madona, Ogre, Preiļi, Rēzekne, Saldus, Talsi, Tukums, Valmiera, Ventspils.

**- Regions (Novadi), such as: Ādažu nov., Babītes nov., Baldones nov., Carnikavas nov., Garkalnes nov., Inčukalna nov., Krimuldas nov., Ķekavas nov., Mālpils nov., Mārupes nov., Olaines nov., Ropažu nov., Salaspils nov., Saulkrastu nov., Sējas nov., Siguldas nov., Stopiņu nov.

Returns

Before returning the products, please provide us with a photo of the damage. We will then notify you if your claims can be reviewed for a refund or replacement of your item. You have 30 (change this) calendar days to return an item from the date you received it. Your item must be in the original packaging. The shipping is covered on your behalf.

For any inquiries please contact us at susushoplv@gmail.com

Specific Rates by Country:

STANDARD PRICE	MARKET NAME	COUNTRIES IN BRACKET	Free shipping criteria:
2.99	DOMESTIC	Latvia	Orders above 60 EUR
3.99	BALTICS	Estonia, Lithuania	Orders above 60 EUR
5.99	EUROPEAN 1	Austria, Bulgaria, Croatia, Czechia, Denmark, Finland, France, Germany, Guernsey, Hungary, Italy, Norway, Poland, Romania, Slovakia, Spain, Sweden, United Kingdom, Ukraine	Orders above 80 EUR
6.99	EUROPEAN 2	Belgium, Cyprus, Faroe Islands, Gibraltar, Greece, Iceland, Ireland, Isle of Man, Jersey, Liechtenstein, Luxembourg, Malta Moldova, Monaco, Netherlands, Portugal, Serbia, Slovenia, Switzerland	Orders above 90EUR
9.99	REST OF EUROPE / OTHER	Andorra, Australia, Azerbaijan, Hong Kong SAR, Indonesia, Israel, Japan, New Zealand, San Marino,  Saudi Arabia, Singapore, South Korea, Thailand, Türkiye, United Arab Emirates, United States	Orders above 100 EUR
14.99	GLOBAL	Canada, Kuwait, Macao SAR, Maldives, Montenegro, Qatar	Orders above 150 EUR

 

If the country of destination is not visible in the table above, please contact us directly